SoGoSurvey is an online survey software company based in Virginia near Washington DC and has a customer base all over the world. Its sleek and clean platform allows users to create compelling online surveys at speed. You can even use one of their ready-made templates that enable you to receive comprehensive results and insights from your participants.
I have been using SoGoSurvey for a while now and its Enterprise version that is a cost of $99 a month (£76). Using this platform allows me to script online surveys quickly whilst using various logic models. And in turn, run numerous reports instantly.
My recommendation will take you through my journey whilst using SoGoSurvey
What makes SoGoSurvey the platform to use?
- Its sleek but professional interface
- 24/7 support available that is reliable and fast
- It doesn’t just offer desktop survey compatibility but also mobile phone interfaces
- Ready-made survey templates to use!
- Outstanding survey branching and skip logic!
When you start SoGoSurvey, you will see a warm, welcoming but professional dashboard that allows you to watch and learn as you script your very own surveys, contact technical support within clicks and see much more!
So now I want to create a brand new online survey to send to a number of individuals to complete.
You are firstly met with a question I feel is so important – the language of your survey!
This may sound something easy to think about, but on many different survey platforms, it isn’t as easy at SoGoSurvey. Within clicks, you can pick what language you would like, and that could be multiple. But for now, I would like my survey to be in English.
At the moment I am in the building stage of my survey and as you can see, you are met with a panel on the left hand side that moves as you move down the page.
Don’t forget to check out my recent blog post relating to the phycology of online surveys and how to create the best online survey you can: http://researchgeek.co.uk/optimalsurveylength/
I have only created two questions so far, but It has been so quick and easy to create, with a simple drag and drop to formulate my questions.
But now I want to use question logic to gain in-depth insights from my participants. Within two clicks you can do this:
I would recommend scripting the whole online survey before using logic. Never the less, you can easily transform your survey into a customer centric evidence base within clicks.
What more is they have a progress bar at the bottom of the survey. They are a valuable tool at the bottom of the page and only at the bottom of the page. This has been tested with a number of thousands of individuals. They act like a coach, encouraging people to keep on track and reach the finish line.
I now need to distribute my survey to individuals across the world. This is one of SoGoSurvey’s unique selling points.
The distribution page lets you share your survey across many different platforms at one time, whether that is via an email, social media, website or by SMS (text).
What’s more – You can visually see how well your distribution is doing 24/7, comparing against each method. This means you can concentrate on one particular method that is working for you.
And unlike other Survey platforms, SoGoSurvey allows you to see every other online survey you have available, and within clicks you can distribute.
So this is my survey as it stands: http://survey.sogosurvey.com/k/RQsWUPUQsRsPsPsP
Whilst creating a live link that I can send to a mail list, SoGoSurvey can create an email template for you.
Before proceeding with sending out email invitations, I can create messages based on my blogs branding. There are six system-defined templates to use as a starting point which are easily accessible and useable.
You can then track your survey!
Track Survey provides both an overview and details of your survey’s distribution with respect to distribution method. Responses are shown in an interactive graph view to collect all the required information in a single instance.
And a number of individuals have completed the survey already. So lets take a look at what the results look like:
You may ask yourselves the same question as me,
- Can you export the data as a CVS file?
- Can you export the data for SPSS?
- Can you export the data into an excel spreadsheet?
Using SoGoSurvey, YES YES YES you can!
This means you can analyse your own data at your speed and at your technical ability.
Better yet, you can contact their 24/7 customer service to see what they think of your survey!
Areas of development
SoGoSurvey is one of the best online survey platforms I have seen and used, but there are areas of improvement that could help the customer journey even more such as:
- Make it an easier survey builder overview page, so you can see every page – This will make it easier when using Logic.
Overall, I feel SoGoSurvey is one of the best online survey platforms around. Yes the price of $99 a month (£76) is a pricey one but in exchange you get a professional and slick platform that can be used across your organisation. Taking everything into account, I am giving SoGoSurvey a 36/40 rating!
|Category||Rating (out of 10)|
|Feel and look||10/10|
|Analysis and results||9/10|
But if you don’t wish to pay the £76 a month subscription, they offer a free membership for any individual to sign up to.
If you are new to Market Research and online surveys then SoGoSurvey is for you!
If you are not new to online surveys, but you are looking for a fresh look and professional feel – then try SoGoSurvey and I am sure you will change your FREE TRIAL into a paid subscription very soon!
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